McDonald’s Canada launched the new SKOR McFlurry on January 17, 2017 along with a new allergy notice.
The new allergy statement, posted at McDonald’s restaurants, notes the following:
- “Allergy notice. Dear Guests, we now offer products containing NUTS that are not individually packaged. Products at this location may contain or come into contact with PEANUTS, TREE NUTS, or OTHER ALLERGENS. If you have questions or concerns, please ask to speak to a Manager.”
This statement essentially means that all products in the restaurant may contain or have come in contact with any allergen.
We’re not lovin’ this new statement and many of you have let us know that you’re not lovin’ it either. We have voiced our concerns to McDonald’s about their new allergy statement and the impact it has on their current allergen management policies. This change significantly restricts options for consumers with any food allergy. We will continue to reach out to McDonald’s on this important issue and will update you as we learn more.
If you are dining at McDonald’s, please speak to the manager about your allergies and ask the same questions you would ask at any other restaurant when ordering food (e.g., about the ingredients and the possible risk of cross-contamination).
We encourage you to also reach out to McDonald’s to let them know what this means to you and your family. Contact them by phone at 1-888-424-4622, complete the contact form on mcdonalds.ca, or post about it on their social media.
Please also share this news with family and friends and tag #NotLovinIt on social media. Your voice matters!
**Update as of January 23: Click here to read our open letter to McDonald’s and to sign our online petition. Click here to read the original announcement and what the new allergy-related changes are at McDonald’s Canada.